Skip to content

Tools & Reference

Platform tools available to courier staff for searching orders, viewing analytics, messaging customers, auditing configuration changes, and reviewing past deliveries.

Guides

  • Order Search — Find any order across all stages by order number, customer name, or tracking reference
  • Analytics & Reports — Monitor delivery performance metrics scoped by country and time period
  • Messaging — Communicate with customers via per-order chat from the order detail screen
  • Audit & Change History — Review who changed configuration settings, when, and what was modified
  • Past Deliveries — Browse and filter completed delivery history