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Destination Depot Officer

The Destination Depot Officer is responsible for accepting incoming orders that arrive automatically from in-transit shipments, organizing orders into dispatch batches for pickup delivery, and assigning dispatchers or drivers for last-mile delivery.

Responsibilities

  • Accept incoming orders at the destination depot (orders auto-appear when in transit)
  • Create dispatch batches grouping orders by pickup point
  • Assign dispatchers to batches
  • Assign drivers for door delivery orders
  • Handle dispatcher and driver accept/decline responses

Guides

Follow these guides in operational workflow order:

  1. Accepting Incoming Orders — Accept in-transit orders arriving at your depot
  2. Creating Batches — Group orders into dispatch batches by pickup point
  3. Assigning Dispatcher — Assign a dispatcher to deliver a batch
  4. Assigning Driver — Assign a driver for door delivery orders
  5. Dispatcher Response — Handle dispatcher accept/decline responses
  6. Driver Response — Handle driver accept/decline responses