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Configuration

Per-country operational settings that control how your courier calculates pricing, manages physical locations, defines delivery coverage, and automates alerts.

Guides

  • Contacts — Configure public-facing and internal contact details for each country
  • Pricing — Set up pricing methods (weight, volume, hybrid), fees, and optional banded tiers
  • Depots — Define your source depot in South Africa and destination depots per country
  • Pickup Points — Manage customer collection locations with addresses, GPS, and linked depots
  • Delivery Zones — Draw map polygons that define door-to-door delivery coverage
  • SLA & Transit Times — Set minimum and maximum transit day estimates shown at checkout
  • Escalation & Alerts — Configure automated email alerts when orders are stuck beyond time thresholds
  • Revenue Reports — Schedule recurring delivery performance summaries sent via email